Need Help

Scotland

Hi I need help getting Jumpgate installed.
Im sure my problem is system specific but am at a loss as to what to look for
I am trying to install from JumpgateUS_Installer_10095-lite.exe
when I execute the installer InstallSheild pops up and extracts the files
then nothing, checking the taskmanager reveals that the installer is running
but nothing happens, I have of course shut down my AV, firewall and other
running apps ect, but still nothing. I even tried to install from my old 3Do disc
and nothing, won't even click, nada.
I have installed Jumpgate in the past on many different systems and never
encountered this problem, anyone have a clue?

My system:
P4 3.00 HT
Win Xp Home sp2
2048 DDR
512 Mb ATI x1600 pcie
Creative Live 24 bit sound

Thanks

Lordopic

Sorry read it before coffee, this is a new one on me the only time i get this sort of install is when i have a bad download, you say you have tried the old 3do disk.....

Reece

Try downloading full instead of lite maybe?

ZeroZ95

The 3D0 disk will certainly not get you back into space. It's updater looks for a server that hasn't been there for several years. Though trying it was helpful in that it means the problem isn't the installer file, but something else on your PC.

You might try installing it in safe mode with network support (then again without network if it fails) just to see if it's video driver/network related.

Might also check your running process (not just running Apps in Task Manager) just to be certain AV isn't still up and hiding. But I think most modern AVs wouldn't block an installation.

You should also try pilot_support@netdevil.com since they may have seen this issue before.

TRI Pilots On Duty
On Duty:	19
In Flight:	16
Solrain:	1
Octavius:	13
Quantar:	5
TRI:	0

Category	Pilot	Score
Kills	Algore	2,681
Kill Ratio*	_KROM_	470.000 %
Bounty Collected	Killntime	402,798,952
Munitions Accuracy*	Psycho	85.916 %
Projectile Accuracy*	Psycho	96.61 %
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Mission Success Ratio*	Arkady	100 %
Insurance Rating*	Farve	10 %
Net Worth	McPlowed	c22,478,024,196
Duty Hours	RedDwarf	15,756.3
*minimum requirements to qualify


	Scotland Recruit Join Date: Mar 2007 Posts: 2	Need Help Hi I need help getting Jumpgate installed. Im sure my problem is system specific but am at a loss as to what to look for I am trying to install from JumpgateUS_Installer_10095-lite.exe when I execute the installer InstallSheild pops up and extracts the files then nothing, checking the taskmanager reveals that the installer is running but nothing happens, I have of course shut down my AV, firewall and other running apps ect, but still nothing. I even tried to install from my old 3Do disc and nothing, won't even click, nada. I have installed Jumpgate in the past on many different systems and never encountered this problem, anyone have a clue? My system: P4 3.00 HT Win Xp Home sp2 2048 DDR 512 Mb ATI x1600 pcie Creative Live 24 bit sound Thanks


	Lordopic Member Faction: non-aligned Join Date: Jun 2005 Location: over the hills and far away Posts: 880	Sorry read it before coffee, this is a new one on me the only time i get this sort of install is when i have a bad download, you say you have tried the old 3do disk.....


	Reece Member Pilot Name: Reece Joystick: Saitek X52 Join Date: Feb 2005 Location: Solrain Core Posts: 174	Try downloading full instead of lite maybe?
		__________________ RL Friend: That is why your opinion is good. You tell me what you really think, whether it is a superior sense of honesty or the need to be an unfailing prick. This post represents my personal views and not necessarily the views of the rest of Solidarity.


	ZeroZ95 Member Pilot Name: ZeroZ95 Joystick: FF2 Join Date: Mar 2006 Location: In space Posts: 305	The 3D0 disk will certainly not get you back into space. It's updater looks for a server that hasn't been there for several years. Though trying it was helpful in that it means the problem isn't the installer file, but something else on your PC. You might try installing it in safe mode with network support (then again without network if it fails) just to see if it's video driver/network related. Might also check your running process (not just running Apps in Task Manager) just to be certain AV isn't still up and hiding. But I think most modern AVs wouldn't block an installation. You should also try pilot_support@netdevil.com since they may have seen this issue before.
		__________________ Solidarity for Solrain!

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