[WilECoyoT]

Hi gang,

It's been a number of years since a payment glitch caused my account to go TRI-C. I had other things going on at the time so I just left it that way. Things have slowed down a bit for me lately and I've been thinking about coming back.

My question is that if I reactivate my account will I be starting out at level zero again? I can deal with it if that's the case. But...

The reason I ask is that I would periodically check in to see what was going on in the Jumpgate universe and I noticed that my old POS is still sitting in Last Parsec according to http://www.jossh.com/database/pos/data/110.html

Is it really still there? Over the past couple of years I'd look in and notice people were buying and selling items to my POS. I couldn't sit idly by after someone finally swiped my six bottles of Quanus Ice! I would love to come back if I can have my old station back.

Anyway, glad to see some of the ol familiar names still out there.

[Jump]

Your account should be just like you left it. So get back in there.

[Ambrosius]

Just so you still have the credit card info and remember the email addy you used and such. That's been the biggest problem I've heard for people trying to return after long absence.

[WilECoyoT]

Hrmm, I seem to be having that problem getting in to my account. The reason that it all fell apart a few years ago was because I was using PayPal.

I've since gotten rid of the PayPal account and moved to a different home. So, none of my original info exists any longer. Any ideas on what I should do next, cause it's not letting me in.

[GrimGriz]

I'd e-mail support and billing with your problem and see what they say

[vulture83]

email jumpgate_billing@netdevil.com with all the account info you do have. pilot suport has no jurisdiction over this kind of problem.

[WilECoyoT]

Okay, E-mail has been sent. Probably won't hear anything till Monday. Thanks for the help fellas.

[Jump]

jgsupt@paybycash.com usually gets me a quick responce.

[WilECoyoT]

I already sent an E-mail to jumpgate_billing@netdevil.com We'll say what they have to say. I plan on using a credit card this time. That's part of the problem getting restarted I think.

[Nohbody]

Note that you may not see a reply e-mail notifying you that your account billing problem has been resolved, and you're an active pilot. I don't recall seeing any kind of notice when I had to fix the CC info for my account (didn't update exp date, which for the card in question was May 2005)