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About This Page About This Page: This is a discussion on this SUCKS within the Jumpgate Chat forums, part of the Jumpgate TRI Discussions category, at Joystick Required Forums. alright, my account goes TRI because i didnt have money in the account when the billing came through, fine thats no biggie i figure ill follow the link they send
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Old 07-22-2005, 08:43 PM   #1 (permalink)
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Angry this SUCKS

alright, my account goes TRI because i didnt have money in the account when the billing came through, fine thats no biggie i figure ill follow the link they send me and reactivate....man i was wrong im currently going back and forth through e-mails with billing basically telling me i have to resend ALL my information back to them so that they can manually activate me...AGAIN this is how i reactivated the first time. i put my information last 4 digits of cc number, right billing adress right e-mail adress, this is stuff i KNOW is right because i just got done sending it to them last month and i click the reactivate...and it says it cant find my account or whatever this whole back and forth e-mail thing is getting tiring fast im debating on whether to even reactivate at this point.
sorry i had to rant somewhere....hopefully i'll see you guys in space soon
-Cyco959
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Old 07-22-2005, 09:01 PM   #2 (permalink)
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well, how long is your password? I once had an issue once because what I type for my password is 10 letters and actual passwords are only 8. However, on the entry billing it accepted more than 8 letters, so my 10 letters were "wrong".
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Old 07-22-2005, 10:24 PM   #3 (permalink)
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ive e-mailed billing grim, and they said they were going to look into what was causing the problem...then they e-mail me back saying that i have to resend every piece of information back to them cc number what bank etc etc, and im just getting sick of not having a working reactivation method, i dont want to do this every single month or everytime i have to cancel my account for maybe a week to due to lack of funds at the time and my pass is 8 characters long so that isnt an issue
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Old 07-22-2005, 11:25 PM   #4 (permalink)
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Dude relax. They are rebuilding the entire payment system to deal with this unplanned EU merger. Stop freaking out all over the place. People are looking. Have some PIE. Everyone loves PIE, and it's so comforting.
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Old 07-22-2005, 11:42 PM   #5 (permalink)
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Talking

its all good, i had some pie, relaxed a bit and sent them my info again hopefully ill be active by morning!
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Old 07-23-2005, 12:08 AM   #6 (permalink)
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There ya go. Now go read Istvans posts in announcements forum on JOSSH and you'll see he is working overtime on it.
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Old 07-23-2005, 12:12 AM   #7 (permalink)
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At least they responded to you.
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