[LupinOne]

This from the jossh forums...

Important: Jumpgate Support Changes Please be advised that as of 1 January 2007, Themis Group will cease providing technical support and events services for Jumpgate. Themis Group has supported Jumpgate through these services for more than four years, and NetDevil has been very grateful for their prolonged aid to Jumpgate during this time.

NetDevil has chosen to reorganize its methods of providing Jumpgate support services, and as a result the technical support and game events roles are now being brought in-house. We do expect a few days of upheaval as we complete our cutover to new systems and procedures, and request the indulgence of the community as we make the transition. Normal technical support service should resume within a few days if there is any interruption at all.

Technical support contact information will not change. Between now and 3 January, if you mail pilot_support@netdevil.com and do not receive a reply within 24 hours, please simply resubmit your mail to the pilot_support@netdevil.com address. This should guarantee correct reception of your issue by our internal system. A NetDevil support GM will take up the matter and send you a response promptly. Ordinarily you should receive a reply message in much less than 24 hours.

NetDevil has chosen to provide increased events support to Jumpgate, beginning with the new year. I am pleased to introduce a renewed events team: GM_Thoth and GM_Khronos. They will be responsible for in-game news, storyline and non-storyline events activity, as well as acting for NetDevil in the technical support arena in direct contact with the development team. When necessary, they will perform forums moderation and enforcement. We intend that you will see quite a lot of them, and hope they will help to enhance the Jumpgate experience for everyone. Please welcome them to their new, very demanding jobs.

No changes have occurred to billing support contacts or any billing procedures as a result of this support reorganization. I will be acting to update all references in the forums and the JOSSH website that include information affected by the transition.


GM_Istvan
Jumpgate Project Lead

[Jump]

Well it's about time. The unequally yoked have been seperated at last.

[Lordopic]

Out with the old in with the new ok 2nd hand but at least one of them is new. lots more i could say but a voice is shouting SHHHHHHH lordo SHHHHHHHHHH

[Algore]

Sounds like a good thing. But so do lots of things.
I'll shhhhhh too for the time being.

[Jump]

I think this would be a good time for Netdevil to take another bold step and remove all "non-cheating" bans from player accounts. Now that would be a breath of fresh air indeed.

[Algore]

I agree 100% Jump.

[Hawlk]

The first thing they should do is issue appoligize to everyone that was driven from this game by Themis.

[Jump]

There is just too much angst down too many differing fan groups that are all based on events that happened because of the failed relationship between Themis and the players. Obviously the contract ran out and Netdevil took the opportunity to move on. But do they realy get what transpired in this relationship and why so many that love Jumpgate won't play it? Only time will tell.

Restore the accounts, restore the pride, restore the motivation to play. They don't have to make people like Jumpgate, we all do, they just have to get them to play.

[Wolf]

Heeeyyy!!!! maybe Aub can come back

[KiaDevil]

mabey a return home? if some of the old guys come back you may see NASCAR screamed once again in f5. im estatic over this. i hope themis files bankruptcy and goes under totally.

[ELPIRATA]

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Btw Kia, you said you were going to work on the nano phos because you asked for it and they finally granted it and then.... u disappeared again

ELP