Implement a better billing system!!!

Diver012

Everytime I have attempted to reactivate my account for Jumpgate Classic, I end up on the phone with support. This is the only game I have ever had issues with not being able to reactivate. There has to be a better billing system than this for Jumpgate Evolution.

I know account security is terribly important these days, and I understand all teh controls and why they are there. But it shouldnt take an act of congress to reactivate a pilot either.

Just my 2 cents.

ELPIRATA

Istvan has said many times during the lasts months that its in the works, we dont know when but its in the plans.

ELP

Wilson

The current Jumpgate billing system is the crummiest POS of any game I have ever subscribed to. I detest any time I have to get into it.

Yes please fix it.

Golgath

/agreed
/signed
/whatever to make the current billing system go the way of the dodo

Ambrosius

I've only ever had one problem with reactivating an account, and it was dealt with very quickly. Nonetheless we have already been told this is changing.

dahalb

I've had my share of problems too.

/signed to get rid of the current one.

netburnr

Currently having problems with it after reactivating
/signed.

//hopefully they respond to my email soon.

ELPIRATA

Post on ND's help section Net. IF GM_Thoth doesnt see it Im sure the EP's will poke the persons that should (I do small time poking). I've also posted the sabercharge phone number there too at request of Wizard401.

ELP

netburnr

No posting, I'm going to wait to see how long it takes them to respond using their normal method (email notification)

If it takes too long, then its their fault it comes up in my review of the trackIR

TRI Pilots On Duty
On Duty:	16
In Flight:	9
Solrain:	7
Octavius:	3
Quantar:	6
TRI:	0

Category	Pilot	Score
Kills	Algore	2,680
Kill Ratio*	_KROM_	470.000 %
Bounty Collected	Killntime	402,798,952
Munitions Accuracy*	Psycho	85.916 %
Projectile Accuracy*	Psycho	96.61 %
Total Conflux Kills	vorlon31	147,408
Experience	Adi564	100,000,000
Mission Success Ratio*	Arkady	100 %
Insurance Rating*	Farve	10 %
Net Worth	McPlowed	c22,478,032,388
Duty Hours	RedDwarf	15,737.3
*minimum requirements to qualify

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	Diver012 Moderator Pilot Name: Diver012 Faction: non-aligned Joystick: Cyborg Evo Join Date: May 2004 Location: Ocean Isle Beach Posts: 288	Implement a better billing system!!! Everytime I have attempted to reactivate my account for Jumpgate Classic, I end up on the phone with support. This is the only game I have ever had issues with not being able to reactivate. There has to be a better billing system than this for Jumpgate Evolution. I know account security is terribly important these days, and I understand all teh controls and why they are there. But it shouldnt take an act of congress to reactivate a pilot either. Just my 2 cents.


	ELPIRATA Moderator Pilot Name: ELPIRATA Faction: non-aligned Joystick: Saitek X45 Join Date: Dec 2004 Location: Carolina, PR Posts: 1,420	Re: Implement a better billing system!!! Istvan has said many times during the lasts months that its in the works, we dont know when but its in the plans. ELP


	Wilson Cadet Pilot Name: Wilson Join Date: Jun 2007 Posts: 31	Re: Implement a better billing system!!! The current Jumpgate billing system is the crummiest POS of any game I have ever subscribed to. I detest any time I have to get into it. Yes please fix it.


	Golgath Member Pilot Name: Golgath Faction: Pirate Joystick: X52 Join Date: Oct 2007 Location: K.C.MO. Posts: 112	Re: Implement a better billing system!!! /agreed /signed /whatever to make the current billing system go the way of the dodo
		__________________ That which does not kill me, has just made its last mistake


	Ambrosius Member Pilot Name: Ambrosius Faction: Quantar Joystick: MS FF2 Join Date: May 2004 Location: The Stone Temple Posts: 1,609	Re: Implement a better billing system!!! I've only ever had one problem with reactivating an account, and it was dealt with very quickly. Nonetheless we have already been told this is changing.
		__________________ -- Ambros.


	dahalb Member Pilot Name: dahalb Faction: Solrain Joystick: None Join Date: Dec 2004 Location: Oz Posts: 407	Re: Implement a better billing system!!! I've had my share of problems too. /signed to get rid of the current one.
		__________________ "A probable impossibility is preferable to a improbable possibility" -Aristotle "Easy to learn, Hard to master" - Unknown


	netburnr I love everyone Pilot Name: netburnrol Faction: Pirate Joystick: X52 Join Date: Aug 2007 Location: Austin Posts: 2,119	Re: Implement a better billing system!!! No posting, I'm going to wait to see how long it takes them to respond using their normal method (email notification) If it takes too long, then its their fault it comes up in my review of the trackIR

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